CAD - Customer Support Executive

Das ist der Job

Full-time or part-time Do you enjoy varied challenges?

Darum lohnt es sich

Activities Answering customer inquiries for our kitchen measurement software via phone and email Assisting customers with the onboarding and implementation of the software Recording and documenting customer requests, errors, and software change requests Testing new versions and features of our software Requirements Work experience in CAD, measurement, installation, kitchen sales, planning, or support Excellent written and spoken German skills for smooth communication with our customers (C1 or native level) Ideally, experience in customer interaction You are reliable, conscientious, and customer-oriented You don’t need to know everything, but we appreciate enthusiasm to learn and apply new skills, and enjoyment in working as part of a team Willingness to travel is appreciated but not required Te Then we’re excited if your profile fits and you’d like to join us in expanding our department.

A personalized onboarding phase, including internal training, will support you in confidently and independently handling a wide range of customer support inquiries. About Us: Gräbert is a leading provider of CAD software solutions and services.

With our product SiteMaster Küche , an innovative measurement software, we offer kitchen retailers and service providers a simple and precise solution for kitchen measurements. Our software is compatible with all popular kitchen planning systems such as Carat, KPS, Winner, Compusoft, and Softronic.